Shipping policy

NOTICE: Due to COVID-19, there are delays experienced with postage, particularly from Australia to overseas. I thank you in advance for your patience. If you'd like to receive your item more quickly, please select Express Post shipping

 All parcels are shipped via Australia Post (unless otherwise advised).

   

AUSTRALIA

STANDARD SHIPPING - Usual dispatch time is 1-2 business days after an order is received. If everything is going well, your order should be received within 4-7 business days of dispatch.

 

EXPRESS SHIPPING - Only available for orders in Australia. The usual dispatch time is 1-2 business days after receiving an order. Orders should be received the next business day after dispatch.

 

INTERNATIONAL

The United States & Canada

AusPost Standard Post: 15-25 business days
AusPost Express Post: 8-15 business days

United Kingdom
AusPost Standard Post: 10-25 business days

New Zealand
AusPost Standard Post: 10-18 business days
AusPost Express Post: 7-12 business days

Europe
AusPost Standard Post: 15-25 business days
AusPost Express Post: 8-15 business days

Asia
AusPost Standard Post: 10-18 business days
AusPost Express Post: 8-15 business days

Rest of the World
AusPost Standard Post: 15-25 business days
AusPost Express Post: 9-17 business days

 

If your order is taking longer than the estimated time, please double-check the submitted address, check with your local post, and finally, contact us with your inquiry. 

Email: Hello@elementum.net.au

We will reply within 1-2 business days.